Privacy Policy – Q789Game Pakistan Online Gaming Platform

1 About This Privacy Policy

This Privacy Policy describes how q789game collects, uses, stores and protects the personal information of players who register and use the q789game platform at https://q789game.biz. It applies to all q789game services including the web platform, any mobile-optimised versions and any future applications.

This policy is written in plain English, specifically for Pakistani players. Where a legal term is unavoidable, q789game has added a plain-language note. If you have any questions after reading this policy, please contact the q789game support team before registering.

This Privacy Policy forms part of the q789game Terms and Conditions. By registering an account on q789game, you acknowledge that you have read and understood this policy and consent to the collection and use of your data as described here.

2 What Personal Data Q789Game Collects

q789game collects personal data in two broad categories: data you provide directly and data we collect automatically when you use the platform.

Data you provide directly:

Data collected automatically:

• Device type, operating system version and browser type
• IP address and approximate location derived from it (city-level, not GPS)
• Game session data – games played, bet amounts, session duration, win/loss records
• Platform interaction data – pages visited, features used, button clicks (aggregated)
• Cookie and session token data (see Section 9)

3 How Q789Game Collects Your Data

q789game collects your data through the following channels:

• Directly from you: When you complete the q789game registration form, submit verification documents, contact support or update your account settings.
• Through your use of the platform: q789game's servers log session activity automatically. This includes which games you play, how long you play and which platform features you use. These logs are used for security monitoring and service improvement.
• From payment processors: When you deposit or withdraw via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT or card, the relevant payment processor confirms the transaction and provides q789game with the information necessary to credit or debit your balance. q789game receives only the data needed to process and verify the payment – not your full payment account credentials.
• From identity verification providers: If q789game uses a third-party KYC (Know Your Customer) service to verify your identity documents, that service will return a verification result and, where permitted, relevant identity fields to q789game. You will be informed at the time if a third-party verification service is being used.

4 Why Q789Game Uses Your Data

q789game uses your personal data only for specific, legitimate purposes. The table below explains each purpose and which data it uses:

q789game does not use your personal data to build advertising profiles for third-party marketers. The "platform improvement" use listed above applies only to anonymised, aggregated data where no individual player can be identified.

5 Legal Basis for Processing

q789game processes your personal data under the following legal bases:

• Contract performance: Processing your identity, contact and financial data is necessary to provide the q789game service you signed up for. Without this data, q789game cannot create your account, process PKR deposits or pay out your winnings.
• Legal obligation: q789game is required by applicable anti-money laundering (AML) and know-your-customer (KYC) regulations to collect and retain certain identity and financial records. This is not optional – it is a legal requirement that applies to all online gaming operators.
• Legitimate interests: q789game processes device, IP and session data for fraud prevention, security monitoring and service reliability. These interests do not override your rights – the data is used to protect honest players, not to profile you commercially.
• Consent: Marketing communications from q789game are sent only with your explicit consent. You can withdraw consent at any time by contacting q789game support or using the unsubscribe link in any marketing message.

6 How Q789Game Shares Your Data

q789game does not sell personal data. The following are the only circumstances in which q789game shares player data with external parties:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT processors and card payment networks receive only the transaction data required to complete your deposit or withdrawal. They do not receive your game history or bet records.
• Identity verification providers: If a third-party KYC service is used to verify your CNIC or other documents, only the documents and information required for verification are shared. Results are returned to q789game and not retained longer than necessary by the third party.
• Game software providers: Licensed game providers whose titles appear on q789game may receive anonymised session data for technical operation of their games. They do not receive your name, contact details or financial information.
• Legal and regulatory authorities: q789game will disclose personal data to Pakistani law enforcement, tax or financial regulators where required to do so by a valid legal order or regulatory obligation. q789game will notify you of such requests where legally permitted to do so.
• Business succession: In the event of a merger, acquisition or sale of q789game's business, player data may be transferred to the successor entity, which will be bound by privacy obligations no less protective than those in this policy.

7 PKR Transaction Data

Because q789game operates exclusively in Pakistani Rupees, all financial data related to your deposits and withdrawals is denominated in PKR. q789game retains transaction records as required by applicable financial regulations. This includes:

• Deposit and withdrawal timestamps and amounts in PKR
• Payment method used (e.g., Easypaisa, JazzCash) – reference numbers, not full account credentials
• Balance history tied to your q789game account
• Any transaction flags raised by q789game's fraud prevention systems

These records are used by q789game to resolve disputes, comply with AML regulations and provide you with accurate transaction history. You can view your full transaction history at any time from within your q789game account. If you believe any transaction record is inaccurate, contact q789game support immediately.

q789game does not store full Easypaisa or JazzCash account credentials, full bank account numbers or full card numbers. Financial data is stored in tokenised or reference form only, using industry-standard secure payment data handling practices.

8 Data Security

q789game takes the security of your personal data seriously. The following technical and organisational measures are in place to protect your information:

• 256-bit SSL/TLS encryption: All data transmitted between your device and q789game's servers is encrypted using SSL/TLS. This applies to every page on q789game, not just the payment pages.
• Encrypted data storage: Personal data and financial records stored on q789game's servers are encrypted at rest. Database access is restricted to authorised personnel only.
• Two-factor authentication: q789game offers two-factor authentication (2FA) for player accounts. Enabling 2FA significantly reduces the risk of unauthorised account access. q789game recommends all Pakistani players enable it.
• Access controls: q789game staff access to personal data is role-limited and logged. Only staff with a legitimate need to access specific data categories are permitted to do so.
• Security monitoring: q789game's systems are monitored around the clock for suspicious activity. Anomalous login attempts and unusual transaction patterns are flagged automatically and reviewed by the security team.

9 Cookies and Tracking Technologies

q789game uses cookies and similar technologies on its platform. A cookie is a small text file stored in your browser. q789game uses the following categories of cookies:

• Essential cookies: Required for q789game to function. These maintain your logged-in session, remember your language preferences and protect against cross-site request forgery attacks. You cannot opt out of essential cookies while using q789game.
• Performance cookies: Collect anonymised data about how players use q789game – which pages load slowly, which features are used most. This data is aggregated and no individual player is identified. q789game uses this to improve platform performance.
• Functional cookies: Remember your preferences on q789game such as your default bet size and game settings so you do not have to re-enter them every session.

q789game does not use third-party advertising cookies or tracking pixels from social media networks. You can manage non-essential cookies through your browser settings. Note that disabling functional cookies may affect your experience on q789game.

10 How Long Q789Game Keeps Your Data

q789game retains personal data only as long as necessary for the purpose it was collected, or as required by law. The following retention periods apply:

After the applicable retention period, q789game securely deletes or anonymises the relevant data. Anonymised data that cannot be linked back to you may be retained indefinitely for aggregate analytics purposes.

11 Your Data Rights

As a q789game player, you have the following rights in relation to your personal data:

• Right of access: You can request a copy of all personal data q789game holds about you. q789game will provide this within 30 days of your request at no charge.
• Right to correction: If any personal data q789game holds about you is inaccurate or incomplete, you can ask q789game to correct it. Most contact and preference data can be updated directly in your account settings.
• Right to deletion: You can ask q789game to delete your personal data. q789game will comply where legally permitted to do so. Some data – particularly financial and identity records – must be retained for regulatory reasons even after account closure.
• Right to restrict processing: You can ask q789game to restrict how it processes your data in certain circumstances, for example while a correction request is being evaluated.
• Right to data portability: You can request your personal data in a structured, machine-readable format where technically feasible.
• Right to withdraw consent: Where q789game processes your data based on your consent (such as for marketing communications), you can withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before the withdrawal.
• Right to object: You can object to q789game processing your data for legitimate interests purposes. q789game will cease that processing unless it can demonstrate compelling legitimate grounds that override your interests.

To exercise any of these rights, contact q789game support at support@q789game.biz with "Privacy Request" in the subject line. q789game will respond within 30 days and may ask for identification to confirm the request is genuine.

12 Children and Minors

q789game's services are strictly for adults aged 18 years and above. q789game does not knowingly collect personal data from individuals under 18. If a player is found to be under 18 during a verification check, their account will be immediately closed, all balances forfeited and all personal data deleted except where retention is legally required for fraud prevention purposes.

If you are a parent or guardian and believe that a minor has created a q789game account, please contact q789game support immediately at support@q789game.biz. q789game will investigate and act on all such reports within 24 hours.

13 Marketing Communications

q789game will only send you promotional communications if you have explicitly opted in at registration or through your account settings. Each marketing message from q789game includes a clear unsubscribe link. Clicking that link will remove you from all q789game marketing lists immediately.

Opting out of marketing does not affect your ability to receive transactional communications from q789game – deposit confirmations, withdrawal notifications, security alerts and support responses are sent regardless of your marketing preferences and cannot be disabled because they relate to your account security and financial transactions.

14 Changes to This Privacy Policy

q789game reviews and updates this Privacy Policy when the platform changes, when applicable law changes or when our data practices evolve. When a material change is made, q789game will notify registered players by email or by a prominent notice on the platform at least 7 days before the change takes effect.

The "Last Updated" date at the top of this page will change whenever a new version is published. Your continued use of q789game after the effective date of any updated policy constitutes your acceptance of the revised terms. If you do not agree with a change, you should stop using q789game and contact support to close your account before the change takes effect.

q789game keeps an archive of previous versions of this Privacy Policy. If you require a copy of a previous version, contact q789game support.

15 Contact Q789Game About Privacy

If you have any questions about this Privacy Policy, about the data q789game holds on you, or about how to exercise your data rights, please contact q789game's support team through the following channels:

• Email: support@q789game.biz – use subject line "Privacy Request" for data rights requests
• Live Chat: Available 24/7 directly from the q789game platform
• Response time: Privacy requests are responded to within 30 days. General privacy questions are typically answered within 8 hours.

This Privacy Policy was last reviewed and updated in January 2025. It supersedes all previous versions of q789game's Privacy Policy. For information about how q789game handles your gaming behaviour and responsible gaming tools, please visit the Responsible Gaming page.